About

I have been designing digital products, leading cross-functional teams, and managing service delivery since 1999. My focus is helping teams build their digital capabilities and supporting organizations adapt their digital strategy to emerging needs of customers.

At Carnegie Mellon University, I partner with people across the institution to refine digital capabilities, support effective decision-making, and connect teams with the right IT experts. My role centers on bringing clarity, frameworks, and momentum to digital efforts that span departments and systems. As part of the Digital Transformation Technologies group, I help their continual service improvements.

I also mentor at two university accelerator programs and advise early-stage AI and edTech startups to turn ideas into viable solutions.

In 2017, I shifted away from startups for stable healthcare benefits.

Before that, I led product development at Cognistx, user experience at Skyword, and design-driven innovation at the UPMC Technology Development Center. I began my career at Buzzhoney, where I helped clients in retail, healthcare, and manufacturing implement early click-and-mortar strategies.

Thanks for visiting,
..ak